Shipping Information
Shipping & Delivery Information
Nimax Electronics delivers nationwide across Kenya — we do not currently ship internationally.
Nairobi
- 2-hour delivery
- Ksh 300 standard rate for small items
- Bulk items recalculated
Upcountry (Rest of Kenya)
- Next day for major towns
- Up to 2 days for hardship/remote areas
- Via G4S, Wells Fargo, Speedaf, PSV
Payment on Delivery
- Nairobi: Full payment on delivery — cash or M-Pesa send-money.
- Upcountry: A small commitment/delivery fee is charged upfront. Orders of Ksh 50,000+ require a 50% deposit before dispatch.
- No till/paybill number, no card payments, no trade-ins or installment plans.
Free Delivery
Free delivery is offered only as service recovery — if the wrong item or a faulty item was delivered. It is not a standard promotion and does not apply to regular orders.
How Delivery Works
Order Placed
You place your order and receive confirmation via SMS, email, or WhatsApp.
Dispatch
Nairobi orders go out via rider; upcountry orders are handed to our courier partners.
Delivery & Payment
Inspect your item, then pay cash or M-Pesa send-money on delivery.
Delivery Frequently Asked Questions
Where do you deliver?
Nationwide across Kenya only. We do not currently offer international shipping.
What if I entered the wrong delivery address?
Contact us immediately at +254798880065. We'll do our best to update the address if the order hasn't dispatched yet.
What if my package arrives damaged?
Report it the same day to sales@nimax.co.ke or call +254798880065. See our Returns & Warranty Policy for full details.
Do you offer free delivery?
Only as service recovery if the wrong or a faulty item was delivered — not as a standard promotion.